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Balboa Island, A Christmas tradition...

Every year, hundreds of families come from far and wide to marvel at the beauty of the Balboa Island homes adorned with over-the-top Christmas scenes & our world famous, Christmas Boat Parade! Create the perfect family tradition strolling the island, watching the lights sparkle on the water, sipping hot cocoa from the Balboa Market and finally, meeting Santa in his magical, North Pole cottage for the most impressive, immersive and personalized Santa experience ever!

We can't wait to add the magic to your holiday season in 2021!

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Forget the lines at the mall, waiting for hours for a less than dazzling few seconds! Our personalized Santa Experience promises that Santa will know ALL about your children the moment they enter the room, from their names to what they got last Christmas... even their reports from the Elf on the shelf! They'll have no doubt that they just met the one and only Santa Claus... and hey, you may even leave a believer yourself!

Tucked away on Balboa Island lies a magical portal straight to the North Pole! Santa Experiences will never be the same once you travel to the workshop with us! Come see why our magical, personalized Santa experience is unlike ANY other!

First, meet and talk to Santa's reindeer in the North Pole Reindeer Barn. Next, a magical hidden portal will open before your eyes to transfer you directly into the Elf's workshop & help them build a special toy before finally heading into Santa's living room where he waits for you by a cozy fire! Prepare to be amazed all all Santa knows about your little ones & see their reactions in this one-of-a-kind, magical holiday experience like no other!


What's New in 2021?

You won't believe all of the amazing changes & upgrades we've aded to this already magical, one-of-a-kind experience! If you joined us last year, expect an even more immersive and high end experience with new surprises around every corner!

Silver Tickets

Approximately 15 minutes


A 3 room experience that includes a meet & greet with a talking reindeer in Santa's barn, a tour of the North Pole toy factory with a magical "Santa Mail" experience of course an intimate & personalized meet and photo session with Santa!

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Gold Tickets

Approximately 15-20 minutes

An enchanting experience that includes everything with a silver ticket + A special toy making experience with the elves & a cozy reading by the fire of "The Night Before Christmas" with Santa!

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30 minutes of magic!

You & your family are Santa's VIP guests for his special holiday party! Everything in the Golden Ticket + Hot Cocoa and cookies, photography for your stay at the North Pole & A special appearance in the workshop with Santa as you learn to make toys!

Silver Tickets

 November Special: $49/adult & $39/child  

December 1st-18th: $60/adult & $49/child

December 19-23rd: $75/adult & $60/child  

  • Have you ever talked to a real reindeer? Your experience begins with a meet and greet with Comet the North Pole Reindeer & his Elf handler.

  • Transportation to the North Pole through our magical, secret portal door.

  • A tour of the Elf toy factory

  • A “Santa mail” experience where your letter to Santa is magically transported to Santa with an immediate return of a naughty or nice certification through our instant “Santa mail” magic portal system. Moments later, Santa will magically have your letter IN hand when you meet him!

  • And finally, a personalized meet and greet and professional photo session with Santa Claus in his cozy living room. Santa will know everything about your children as soon as they arrive!

  • Professional photography with an online album of your time with Santa. Unlimited poses & family photos! Plenty of time for little ones to warm up for that perfect picture.

This experience sold out last year!
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